The European Union

ENHANCEMENT OF LIVING STANDARDS PROGRAMME

ПРОГРАММА "ПОВЫШЕНИЕ УРОВНЯ ЖИЗНИ"

UNDP
Citizen’s Information and Service Centers PDF Печать E-mail
23.12.2008

During 2005-2006 the ELS projects set up the Citizen’s Information and Service Centers under the Mahalla Fund. The centres serve as a link between communities, authorities and donors to better focus and coordinate their activities in local development.
The “Enhancement of Living Standards in Karakalpakstan and Namangan region” (ELS) projects financed by the European union and implemented by UNDP support and promote the involvement of people and local authorities in the development of their own communities. The projects mobilize 100 communities by using the Millennium Development Goals (MDGs) as a starting point to identify their main problems and how to overcome them. The projects work with mahallas (associations of citizens), Khokimiyats (regional and district governments) and communities to rehabilitate water and other social infrastructures in three districts of Karakalpakstan - Karauzyak, Kegeliy and Shumanai and of Namangan region – Kasansay, Chartak and Mingbulak.

During 2005-2006 the ELS projects set up the Citizen’s Information and Service Centers under the Mahalla Fund. The centres serve as a link between communities, authorities and donors to better focus and coordinate their activities in local development. The centres provide support to community-based self-help initiatives and facilitate citizen’s interaction with local Government departments. The centres also distribute information on the Millennium Development Goals in Uzbekistan and their relevance to the specific development context of the country. The centres function as liaison between authorities and communities, and maintain a rudimentary data and information systems. The centres also provide basic office services, tagainst a modest payment, in particular for computer use, photocopying, printing, etc. They play a pivotal role in assisting local authorities to collect socioeconomic data in 50 local communities in three districts for the preparation of the so-called community passports. This information is fed into the preparation of the living standards maps to be utilized amongst other inputs, during process of preparation of the national Welfare Improvement Strategy Paper, presently ongoing

The centres have been organizing participatory workshops and training by stimulating discussion around the goals and their relevance to development planning and monitoring at local level (a process called MDG localization). The centres also provide support to communities, farmers, local authorities and others in preparing project proposals for the rehabilitation of social infrastructures and business/management plans. In 2006 they have also been involved in a local survey of the efficiency of financing in the Namangan region.

altThe six centres utilize and maximize the potential of existing local capacities, including those of traditional community based structures. They were initailly set up through a one-off institutional grant to enable the local community based structure (Mahalla Fund) to serve as a repository and disseminator of information on the role of civil society and citizens in development. While these centres have been working for just over a year, the prospects are promising. This practice builds successfully on existing structures to create a service that is likely to be useful and sustainable in the long run. The centres have been set up sufficiently modestly so that they require little money for their upkeep. The Mahalla Fund, who do have a budget, are eager to make the centres work and local authorities are very supportive. The running costs of the centres are already covered from the budgets of the Mahalla Funds.
 
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